Privacy Policy
Lazy Creek Vineyards Privacy Policy:
We respect and protect your privacy. We collect customer information for the purpose of fulfilling our customers' orders and to communicate with you about your order. We do not sell, rent or share any portion of our customer database to third parties. However, we may disclose your personal information under limited circumstances if we conclude that we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Lazy Creek Vineyards, its customers or the public.
Federal and California state law requires us to request identification from each consumer to prove that you are legally able to purchase alcohol: 21 years of age. To process an order, we require your name, home or other physical address, including street name and name of city or town, state, zip code, email address, telephone number, date of birth and credit card number. All of the customer data we collect is stored on a secured server to protect against unauthorized access.
If you have any questions or concerns regarding our Privacy Policy, effective May 18, 2009, please contact us at: 888.529.9275. This policy was last updated May 14, 2009.
Changes to your Personal Data:
In the event you wish to change any of your personal information, please contact us by written notification to our email address at Customer_service@lazycreekvineyards.com, or call our Customer Service Department, 888.529.9275.
Unsubscribe
From time to time, we may use your name and contact information to notify you of changes to the web site, new releases, special offers and events we think you may find valuable. If you wish to unsubscribe from receiving email offers, please send a blank email to unsubscribe@lazycreekvineyards.com. If you have multiple addresses, you will need to unsubscribe for each address in order to be removed from our database.
Online Store Policies
You must be 21 years of age to order or receive wine from us. All wine orders are sent with "Adult Signature Required" stickers, and the carriers that deliver our wines are required to check for identification upon delivery. Verification of age is required at the time of delivery. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. If this happens, the order may be held with the local shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.
We do not knowingly collect personal information from minors, and we take steps to ensure that minors cannot purchase or receive wine from us.
Due to legal restrictions on shipments of wine and other alcoholic beverages, we are only permitted to ship to the following states: AK, CA, CO, DC, FL, GA, HI, IA, ID, IL, MI, MN, MO, NC, ND, NE, NH, NM, NV, NY, OR, SC, TX, VA, VT, WA, WI, WV, and WY. We are required by law to charge sales tax for the following states: CA, GA, ID, IL, MI, NC, ND, NE, NV, NY, SC, TX, VA, VT, WA, WI, and WV.
Inquiries
If you need to inquire about your order, please e-mail Customer_Service@lazycreekvineyards.com, or call our Customer Service Department at 888.529.9275, Monday through Friday, 9am - 5pm, PST.
Other
By using our website, you consent to the collection and use of your information by Lazy Creek Vineyards as described in this policy, and you signify your agreement to this Privacy Policy. The provisions of this policy are subject to change, and Lazy Creek Vineyards will post changes to this policy on this page.
